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Auto repairanswering servicebooks the drop-off.

An AI receptionist answers your shop line, gets the year, make and model, books the drop-off and alerts you when brakes fail or engines overheat.

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Where shop calls end up at the next shop

Your service writer is under a lift and the desk phone rings out.
Today

The driver with grinding brakes calls the next shop on the list, and that shop gets the brake job.

With QuickVOC

The agent picks up in your shop name, gets the year, make and model and what the car is doing, quotes from your menu and books the drop-off the caller picks.

6 PM on a Friday, a customer's truck starts overheating on the highway.
Today

Your shop is closed. They leave no message and have it towed to whoever answers first.

With QuickVOC

The agent hears "overheating", marks the call urgent, takes the vehicle and a drop-off time, and sends you an urgent Telegram alert when the call ends, so you can call them tonight if you choose.

Your Local Services ad brings in a phone lead at 7:15 PM.
Today

You see it the next morning. By then they have booked with a shop that called back first.

With QuickVOC

The agent calls the lead within a few minutes, asks what the car needs and books a drop-off while they are still deciding where to take it.

Calls, ad leads and chat, covered while you work

Answers the callTue 10:40 AM. Your only service writer is on another line.
AI agentThanks for calling Trinity Bend Auto Care. What's going on with the vehicle?
CustomerThe brakes grind every time I stop. This is Jasmine Cole.
AI agentThanks, Jasmine. What's the year, make and model?
CustomerA 2019 Honda CR-V.
AI agentFront brake pads start at $189, and the tech confirms once it's on the lift. What day and time can you drop it off?
CustomerThursday, around 8 in the morning.
AI agentYou're set to drop off the CR-V Thursday at 8:00 AM for the brakes.
What you getDrop-off booked for Thu 8:00 AM with the vehicle and symptoms on the lead card. Added to Google Calendar.

Every Auto repair job, from first call to paid.

One board for leads, estimates, jobs and invoices. You name the steps; this is a common setup for auto repair shops.

  1. 1New request

    The AI answers, asks your questions and creates the request with the recording and summary.

  2. 2Booked

    Booked into your calendar once the client confirms the time.

  3. 3Checked in

    The visit card has the client's history and notes from the call.

  4. 4Done

    Invoice from the same card when the visit is done.

  5. 5Paid

    Record the payment. Money shows on your dashboard.

Job typesBrakesDiagnosticsOil change

What auto repair shops use in QuickVOC.

AI receptionistAnswers every call 24/7 and books the job.EstimatesCustomers sign on their phone and can pay a deposit.InvoicesFrom the estimate in one click, with reminders.Online paymentsCard, Apple Pay, bank or pay over time.Job pipelineEvery lead and job on one board, from call to paid.Phone & SMSA local number, calls in the browser, SMS with photos.Google reviews and postsAsk every paid customer for a Google review.

Switching from another tool? QuickVOC vs Shopmonkey. See every product →

Brake job or oil change? The drop-off gets booked right.

A shop runs on drop-offs, not appointments to the minute. The agent books the way your service desk does: what's wrong, which vehicle, and when the customer can bring it in.

  • The vehicle first

    Year, make and model on every call, so your tech knows what is coming before the keys land on the counter.

  • Symptoms in the customer's words

    Grinding, a check engine light, won't start. It sorts the job into brakes, oil change, diagnosis, tires or battery and quotes from your menu.

  • The customer picks the drop-off

    It asks what day and time they can bring the car in and reads it back before it books.

  • Brake failure and overheating jump the line

    Those words make the call urgent: the soonest drop-off or a detailed message, and an urgent Telegram alert to you as soon as the call ends.

Thursday drop-offs in Google Calendar
7:30 AM
Roberto Salinas, 2016 F-150, overheating, urgent
8:00 AM
Jasmine Cole, 2019 CR-V, front brakes
9:00 AM
Ana Reyes, 2012 Altima, battery replacement
1:00 PM
Tyler Brooks, 2021 RAV4, tire rotation

What the agent asks about every vehicle

Every caller

  • Full name, confirmed if they called before
  • Best callback number
  • What the car is doing, in their own words
  • The day and time they can drop it off
  • The drop-off read back before it books

Just for auto repair shops

  • Vehicle year, make and model
  • Sorts the job: oil change, brakes, check engine, tires, battery or other
  • Treats brakes failed, overheating, smoke from the hood and towed in as urgent
  • Quotes from your menu, like a $99 diagnosis credited toward the repair

Plugs into the tools you already use.

Leads come in from every channel. Bookings, jobs and alerts go out to where you already work.

Leads come in
Phone callsKeep your number, forward it to the AI
Website chatOne line of code on your site
InstagramDMs, coming soon
ThumbtackReplies to leads, calls them back
Google Local ServicesLSA messages and calls
QuickVOCLive
Work goes out
Google CalendarEvery booking on your calendar
Housecall ProLooks up callers, creates the job
TelegramAlerts for leads, bookings, follow-ups
StripeCustomers pay online, money to your bank
Coming next: Yelp, Zapier, HubSpotSee all integrations →

Simple pricing. Start free.

3-day free trial with 25 AI minutes and a local phone number. No credit card.

Starter

For an owner who answers their own phone.

$149/ month
Start free trial
  • AI answers callsabout 100 calls, then $0.25 / min300 min
  • SMS to customersa month, photos included500
  • Business phone numberslocal, for your team and the AI1
  • Team memberspeople who sign in3
  • Chat channelswebsite chat, Telegram bot3
  • The whole CRM and the AI agent
  • AI agent answers 24/7 and books jobs
  • Customers sign estimates and pay online
  • Thumbtack, Google LSA and website leads

Pro

Most popular

For a busy team with more calls.

$299/ month
Start free trial
  • AI answers callsabout 330 calls, then $0.22 / min1,000 min
  • SMS to customersa month, photos included1,500
  • Business phone numberslocal, for your team and the AI3
  • Team memberspeople who sign in10
  • Chat channelswebsite chat, Telegram bot5
  • Everything in Starter, plus
  • More numbers, team and chat channels
  • Lower price per extra minute
  • No QuickVOC branding

Business

For high call volume and bigger teams.

$549/ month
Start free trial
  • AI answers callsabout 830 calls, then $0.20 / min2,500 min
  • SMS to customersa month, photos included3,000
  • Business phone numberslocal, for your team and the AI10
  • Team memberspeople who sign in25
  • Chat channelswebsite chat, Telegram botUnlimited
  • Everything in Pro, plus
  • Marketplace lead emails
  • Priority support and onboarding
  • Move your data from Housecall Pro or ShopmonkeySoon

Every plan includes

Win the job
  • AI agent answers 24/7, in 15 languages
  • Calls ring your team first, AI backs up
  • AI answers your website chat
  • Two-way SMS with photos
Run the job
  • Pipeline, customers and jobs
  • Call recordings and AI summaries
  • Follow-ups and Telegram alerts
  • Housecall Pro and Google Calendar
Get paid
  • Estimates and invoices
  • E-signature on estimates
  • Online payments, 0% from QuickVOC
  • Zelle, Venmo and other ways to pay

Enterprise

Several locations, a custom AI agent and call flows, unlimited numbers and team. Priced for you.

Talk to us
Compare every feature on the pricing page →

Auto shop answering service questions

Something else on your mind? Talk to us.

How does an auto repair answering service work?
Forward your shop line to QuickVOC when the desk is busy or after hours, or use a new local number. The AI receptionist answers in your shop name, asks what the vehicle is doing and its year, make and model, quotes from your menu and books the drop-off day and time the customer picks. Each call is recorded, transcribed and summarized on your lead board.
Can an AI receptionist for an auto repair shop handle urgent calls?
Yes. Words like brakes failed, overheating, smoke from the hood or towed in switch the call to an urgent path. The agent gets the name, vehicle and what happened, offers the soonest drop-off or takes a detailed message, and sends you an urgent Telegram alert as soon as the call ends. It never promises a same-day repair.
Will it quote repair prices over the phone?
Only the prices on your menu, like a $79 synthetic oil change or brake pads from $189. For anything that needs a diagnosis, it quotes your diagnostic fee and books the drop-off instead of guessing what the repair will cost. Your tech still makes the call once the car is on the lift.
Does it call back Google Local Services Ads leads?
Yes. Connect your Local Services Ads account and phone leads get a call from the agent within a few minutes, day or night. It asks what the car needs, gets the vehicle details and books a drop-off on the same call. Message leads from your ads get a reply too, and every lead lands on the same board.
How much does an auto shop answering service cost?
Starter is $149 a month for 300 minutes of AI calls, a business number, website chat, Thumbtack and Google LSA leads, and the full CRM. Pro is $299 a month for 1,000 minutes, three numbers and ten team members. Business is $549 a month for 2,500 minutes when call volume is high. Every plan starts with a 3-day free trial that includes 25 minutes, and you don't need a credit card.
Can customers still talk to my service writer?
Yes. If a caller asks for a person while your team is on duty, the agent transfers the call to the shop. After hours it takes a detailed message and alerts you on Telegram. It also answers in Spanish or any of the 15 languages you turn on, and switches as soon as the caller does.

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