Car rentalanswering serviceReservations 24/7.

An AI reservation agent answers your line, takes pickup and return dates, vehicle class and add-ons, offers your damage waiver and books the rental.

Start free trial

Where reservations slip away

Friday afternoon, the counter line is out the door and the phone won't stop.
Today

Nobody at the counter can pick up. The caller gives up and rents from someone who answered.

With QuickVOC

The agent answers in your company name, takes pickup and return dates and the class they want, quotes your daily rate and books the reservation.

A renter calls at 11 PM because your car broke down on the turnpike.
Today

They reach a closed office and a voicemail box, stuck on the shoulder with your vehicle.

With QuickVOC

The agent hears "breakdown", marks the call urgent, takes where they are and what happened, gives the roadside number you added and sends you an urgent Telegram alert when the call ends.

The damage waiver gets skipped whenever the desk is slammed.
Today

Some renters hear the offer and some don't, and nobody can tell you which.

With QuickVOC

The agent asks about add-ons and your damage waiver at the price you set before it books, and the renter's answer goes on the lead card.

Calls, callbacks and chat, all at one desk

Answers the callSun 10:47 PM. A traveler calls to reserve for Thursday.
AI agentThanks for calling Sunbrook Car Rental. Are you looking to reserve a vehicle?
CustomerYes. We fly in Thursday, six of us, and leave Monday morning.
AI agentFor six, a full-size SUV fits best. It's from $89 a day. What time Thursday would you pick it up?
CustomerAround 2 PM. And we'd return it Monday by 10.
AI agentGot it. Would you like to add our damage waiver? It's $18 a day and covers collision damage.
CustomerYes, add it. The name is Emily Tran.
AI agentThanks, Emily. Full-size SUV, Thursday 2:00 PM to Monday 10:00 AM, with the damage waiver. Shall I book it?
CustomerYes, please.
What you getReservation booked for a Thu 2:00 PM pickup and added to Google Calendar. Return time and damage waiver are on the lead card.

Every Car rental job, from first call to paid.

One board for leads, estimates, jobs and invoices. You name the steps; this is a common setup for car rental companies.

  1. 1Request

    The AI takes the dates, pickup and details and creates the request on your board.

  2. 2Quote

    Send a quote from your price list on the same card.

  3. 3Confirmed

    The booking is on your calendar with the pickup, dates and vehicle.

  4. 4Completed

    Invoice from the same card when the ride or rental is done.

  5. 5Paid

    Record the payment. Money shows on your dashboard.

Job typesDailyWeekendWeekly

Dates, class and add-ons, in one call

A reservation is only useful when every detail is on it. The agent gets them all on one call and reads them back before it books, so your counter is ready when the renter walks in.

  • Pickup and return

    The date and time for both, so the car is ready on arrival and you know when it comes back.

  • Which location

    The branch they want to pick up from, when you run more than one.

  • Vehicle class and rate

    Economy, midsize, SUV or premium, quoted from your daily rates, with the age rules you set for each class.

  • Add-ons and damage waiver

    A child seat, GPS or an extra driver, and your damage waiver offered at your price. The answer is saved either way.

Reservation, Thursday pickup
Pickup
Thu, 2:00 PM
Return
Mon, 10:00 AM
Location
International Dr office
Vehicle
Full-size SUV
Rate
From $89/day
Damage waiver
Added, $18/day

What the agent asks every renter

Every caller

  • Full name, confirmed if they called before
  • Best callback number
  • What they need, in their own words
  • Which location they want to pick up from
  • The full reservation read back before it books

Just for car rental companies

  • Pickup date and time, and return date and time
  • Vehicle class: economy, midsize, SUV or premium
  • Add-ons like a child seat or an extra driver, and your damage waiver
  • Treats a breakdown, an accident in a rental or a stolen car as urgent

Plugs into the tools you already use.

Leads come in from every channel. Bookings, jobs and alerts go out to where you already work.

Leads come in
Phone callsKeep your number, forward it to the AI
Website chatOne line of code on your site
InstagramDMs answered in seconds
ThumbtackReplies to leads, calls them back
Google Local ServicesLSA messages and calls
QuickVOCLive
Work goes out
Google CalendarEvery booking on your calendar
Housecall ProLooks up callers, creates the job
TelegramAlerts for leads, bookings, follow-ups
Coming next: Yelp, Zapier, HubSpotSee all integrations →

Simple pricing. Start free.

3-day free trial with 25 minutes. No credit card.

Starter

For an owner who answers their own phone.

$149/ month
300 AI minutesthen $0.25 / min
Start free trial
  • Pipeline, customers and jobs
  • Estimates, invoices and payments
  • AI agent answers 24/7 and books jobs
  • Every call recorded on its lead
  • Website chat and Telegram alerts
  • 1 business number, 3 team members

Pro

Most popular

For a busy team with a front desk.

$299/ month
1,000 AI minutesthen $0.22 / min
Start free trial
  • Everything in Starter, plus
  • Instagram, Thumbtack and Google LSA leads
  • AI follow-up calls
  • Estimate templates
  • No QuickVOC branding
  • 3 numbers, 10 team members
  • Online card paymentsSoon

Business

For high call volume and bigger teams.

$549/ month
2,500 AI minutesthen $0.20 / min
Start free trial
  • Everything in Pro, plus
  • 10 numbers, 25 team members
  • Priority support and onboarding
  • Move your data from Housecall Pro or ShopmonkeySoon

Enterprise

Several locations, a custom AI agent and call flows, unlimited numbers and team. Priced for you.

Talk to us

Car rental answering service questions

Something else on your mind? Talk to us.

What does a car rental answering service do?
It answers your reservation line in your company name whenever you forward calls to it, during the counter rush or after closing. The AI asks for pickup and return dates and times, the location and the vehicle class, quotes your daily rates, offers your damage waiver and books the reservation when the renter confirms. Every call is recorded, transcribed and summarized.
Can a car rental reservation agent offer add-ons and the damage waiver?
Yes. Put your add-ons and your damage waiver price in the agent's price list and it asks about them before it books, then writes the renter's answer on the lead card. It quotes only the prices you set, so a renter never hears a rate you did not approve.
Does it check which cars are on the lot?
No. It does not connect to fleet software, so it books by class and dates rather than a specific car. Pickups are offered inside your counter hours, the reservation is written to Google Calendar, and your team matches a car to it. If a class is sold out for a weekend, add that to its knowledge and it will tell callers.
What happens when a renter breaks down or the car is stolen?
Words like breakdown, accident in a rental or stolen car switch the call to an urgent path. The agent takes the renter's name, where they are and what happened, gives the roadside number you added to its knowledge, and takes a detailed message. You get an urgent Telegram alert as soon as the call ends, so you can call them back.
How much does an AI receptionist for car rental cost?
Starter is $149 a month for 300 minutes of AI calls, a business number, website chat and the lead pipeline. Pro is $299 a month for 1,000 minutes, three numbers and ten team members. Business is $549 a month for 2,500 minutes when call volume is high. Every plan starts with a 3-day free trial that includes 25 minutes, and no credit card is needed.
Can renters still talk to someone at the counter?
Yes. If a renter asks for a person while your team is on duty, the agent transfers the call. After hours it takes a detailed message and alerts you on Telegram. It can answer in Spanish, Portuguese or any of the 15 languages you turn on, which helps with visitors flying in from abroad.

Also built for