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HVACanswering servicefor July & January.

An AI receptionist answers every heating and cooling call, flags no-AC and no-heat emergencies, books the visit and sends you a Telegram alert.

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When HVAC calls hit voicemail

You are on a roof in July with your hands inside a condenser.
Today

The phone rings out. A homeowner with a dead AC in 110-degree heat does not wait. They call the next company on the map.

With QuickVOC

The agent answers in your company name, hears "no AC", marks the call urgent, offers your next opening and books it into your schedule.

The furnace quits at 10 PM on the first cold night of the year.
Today

The family leaves a voicemail you hear at 6 AM. By then they have booked whoever picked up.

With QuickVOC

The agent takes the name, address and what the furnace is doing, offers your earliest slot and sends you a Telegram alert, so you decide on a night call.

Google ad leads call after your office closes.
Today

Nobody answers, and the homeowner moves on to the next company in the Google results before you see the missed call.

With QuickVOC

When a phone lead comes in while your team is off duty, the agent calls it back within a few minutes and tries to book the tune-up or repair visit.

Calls, Google ad leads, chat and Thumbtack, covered

Answers the callSat 9:18 PM. A returning customer calls your business line.
AI agentThanks for calling Saguaro Air and Heat. How can we help with your heating or cooling tonight?
CustomerMy AC is running but it's blowing warm air. It's already 91 in the house.
AI agentI'm sorry, that's urgent. Is this Harold, at 4127 East Campbell Avenue?
CustomerThat's me. Same house you did the tune-up on in March.
AI agentThanks, Harold. The first opening is 7:30 tomorrow morning. It's an $89 diagnostic plus our $149 after-hours fee. Want that slot?
CustomerYes. And if anyone can come sooner, have them call me.
AI agentYou're booked for 7:30 AM. I'm marking this urgent with your note about coming sooner, so the owner sees it the moment we hang up.
What you getBooked Sunday 7:30 AM in Housecall Pro. You get an urgent Telegram alert and can call Harold tonight if a tech is free.

Every HVAC job, from first call to paid.

One board for leads, estimates, jobs and invoices. You name the steps; this is a common setup for HVAC companies.

  1. 1New lead

    The AI answers, asks your questions and creates the lead with the recording and summary.

  2. 2Scheduled

    Booked into your calendar or Housecall Pro once the caller confirms the time.

  3. 3On site

    The job card has the address, history and the caller's own words.

  4. 4Invoiced

    Turn the estimate into an invoice in one click.

  5. 5Paid

    Record the payment. Money shows on your dashboard.

Job typesRepairInstallMaintenance

A dead AC in July jumps the line

You pick the words that mean urgent. When a caller says one, the agent skips the routine questions, gets the address and what the system is doing, and sends an alert to your phone as soon as the call ends. The HVAC list below is a starting point you can edit anytime.

no ACno heatburning smellsmoke from the unitfrozen pipesno power
  • Flags it before anything else

    The lead is marked urgent on your board and in the call summary, so it is the first thing you see.

  • Gets the system and the address

    Heating, cooling or both, what the unit is doing in the caller's words, and the address. For returning customers it confirms the one on file.

  • Offers your earliest opening

    It books the soonest slot on your schedule if the caller wants it, or takes a detailed message when nothing fits.

  • Hands off to a person on request

    If the caller asks for someone while your team is on duty, it transfers the call. After hours it takes the message and you get the alert.

Telegram alert to youjust now
Urgent
No AC, 91 degrees inside
Caller
Harold Jennings, (602) 555-0163
Address
4127 E Campbell Ave, Phoenix
Status
Booked Sun 7:30 AM, wants a call if sooner

What it learns before you roll a truck

Every caller

  • Full name, or a quick confirm if they called before
  • Service address, pulled from Housecall Pro when connected
  • Best number to call back
  • What the system is doing, in their own words
  • Mornings, afternoons or the first opening

Just for HVAC companies

  • Whether it's heating, cooling or both
  • Sorts the job: AC repair, heat repair, tune-up, capacitor or an electrical smell
  • Moves no heat, no AC, smoke and burning smells to the urgent path
  • Quotes only your listed prices, like the $89 diagnostic or $129 tune-up, and books a diagnostic when the fix is unknown

Plugs into the tools you already use.

Leads come in from every channel. Bookings, jobs and alerts go out to where you already work.

Leads come in
Phone callsKeep your number, forward it to the AI
Website chatOne line of code on your site
InstagramDMs answered in seconds
ThumbtackReplies to leads, calls them back
Google Local ServicesLSA messages and calls
QuickVOCLive
Work goes out
Google CalendarEvery booking on your calendar
Housecall ProLooks up callers, creates the job
TelegramAlerts for leads, bookings, follow-ups
Coming next: Yelp, Zapier, HubSpotSee all integrations →

Simple pricing. Start free.

3-day free trial with 25 minutes. No credit card.

Starter

For an owner who answers their own phone.

$149/ month
300 AI minutesthen $0.25 / min
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  • Pipeline, customers and jobs
  • Estimates, invoices and payments
  • AI agent answers 24/7 and books jobs
  • Every call recorded on its lead
  • Website chat and Telegram alerts
  • 1 business number, 3 team members

Pro

Most popular

For a busy team with a front desk.

$299/ month
1,000 AI minutesthen $0.22 / min
Start free trial
  • Everything in Starter, plus
  • Instagram, Thumbtack and Google LSA leads
  • AI follow-up calls
  • Estimate templates
  • No QuickVOC branding
  • 3 numbers, 10 team members
  • Online card paymentsSoon

Business

For high call volume and bigger teams.

$549/ month
2,500 AI minutesthen $0.20 / min
Start free trial
  • Everything in Pro, plus
  • 10 numbers, 25 team members
  • Priority support and onboarding
  • Move your data from Housecall Pro or ShopmonkeySoon

Enterprise

Several locations, a custom AI agent and call flows, unlimited numbers and team. Priced for you.

Talk to us
Compare every feature on the pricing page →

Questions HVAC owners ask us

Something else on your mind? Talk to us.

What does an HVAC answering service from QuickVOC do?
It is an AI receptionist for HVAC companies that answers your line 24/7 in your company name. It asks for the caller's name, address and callback number, whether it's heating, cooling or both, and what the system is doing. Then it offers open times and books the visit. Every call is saved with a recording, transcript and summary on your lead board.
What happens when someone calls with no heat on a January night?
"No heat" is on the urgent list from day one. The agent flags the call, gets the name, address and what the furnace is doing, then offers your earliest opening or takes a detailed message. As soon as the call ends, you get an emergency Telegram alert with the address. It never sends a tech out or promises an arrival time, so the decision about a night call stays with you.
Can it book tune-ups and maintenance plan visits?
Yes. When a caller asks for a tune-up or seasonal check, the agent quotes your tune-up price, asks heating, cooling or both, and books a time they confirm. With Housecall Pro connected it offers times from your schedule and creates the job. Add your maintenance plan details to the agent's notes and it answers plan questions from them.
Will it tell a caller whether to repair or replace an old system?
No. Questions about a 20-year-old unit, R-22 refrigerant or a full replacement need eyes on the equipment, so the agent does not guess. It books a diagnostic or estimate visit from your price list and puts the system age and symptoms on the lead card, so your tech shows up knowing what to expect.
How much does an after hours answering service for HVAC cost?
Starter is $149 a month for 300 minutes of AI calls, a business number, website chat and the lead pipeline. Pro is $299 a month for 1,000 minutes, three numbers and ten team members. Business is $549 a month for 2,500 minutes when call volume is high. Every plan answers day and night, weekends included, and you can start with a 3-day free trial that includes 25 minutes. No credit card needed.
Can callers still reach a real person?
Yes. If a caller asks for a person while your team is on duty, the agent transfers the call. After hours it takes a detailed message and alerts you. Think of it as an HVAC virtual receptionist for nights, weekends and the hours you spend on a roof. It can also answer in Spanish or any of the 15 languages you turn on.

Also built for

PlumbingElectricalLocksmithTowingAll trades →