How does QuickVOC work as an electrician answering service?
QuickVOC is an AI receptionist for electricians. Set your phone to forward to it when you can't pick up, or give customers a new local number. It answers in your company name, asks what stopped working or what they want installed, takes the address and callback number, and books a time from your hours or Housecall Pro schedule. Recordings, transcripts and summaries land in your dashboard.
What happens when a caller reports sparks or a burning smell?
Sparks, smoke, burning smells, no power and exposed wires are on the urgent list, and you can edit it. The agent flags the call, gets the name, address and what the caller sees or smells, then books your first opening or takes a message. When the call ends, you get an emergency Telegram alert with the address. You can also add a safety line to its notes, like telling callers with smoke to call 911.
Can it quote an EV charger install or a panel upgrade?
Only from your price list. If your EV charger installs start at $850 with permit paperwork included, that is what the caller hears. A 200-amp panel upgrade that needs a site visit gets a free on-site estimate booked instead of a guessed number. The agent never makes up a price, and it notes details like panel age for you.
Does it know a dead outlet from a real emergency?
It sorts every call into your job types: emergency repair, outlet or switch, EV charger, panel upgrade or diagnostic. A GFCI that won't reset becomes an outlet job with your service call quoted. No power to the house or exposed wires go to the urgent path. You see the job type on each lead card, so planning the next morning is quick.
How much does an answering service for electricians cost?
Starter is $149 a month for 300 minutes of AI calls, a business number, website chat, Thumbtack and Google LSA leads, and the full CRM. Pro is $299 a month for 1,000 minutes, three numbers and ten team members. Business is $549 a month for 2,500 minutes when call volume is high. You can try it on your own line for 3 days with 25 free minutes, and no credit card is needed.
Can customers and contractors still reach me directly?
Yes. If a caller asks for a person while your team is on duty, the agent transfers the call to you. After hours it takes a detailed message and sends you an alert. With Housecall Pro connected it also recognizes returning customers by phone and confirms the address on file. It can speak Spanish or any of the 15 languages you enable.