What does a pest control answering service do?
It picks up your business line in your company's name whenever you can't, day or night. The AI receptionist asks what pest the caller is seeing and for how long, quotes from your price list and books a treatment or inspection. Every call is recorded and summarized, and the lead appears on your lead board with the details.
Can it tell a wasp or bed bug call from a routine ant call?
Yes. Words like bed bugs, wasp nest swarm, rodent in kitchen and termites found switch the call to an urgent path, and you can change the list. The agent gets the name, address and problem, offers your soonest opening or takes a message, and sends you a Telegram alert. A routine ant call is simply quoted and booked.
Will it offer our quarterly pest plan?
If the plan is on your service list, yes. After it quotes a one-time treatment, the agent mentions the quarterly plan and its setup price, such as a $99 setup visit. It books the visit the caller agrees to, and the summary shows their interest, so you set up the ongoing service yourself.
Does it quote termite treatment over the phone?
No. Termite work depends on what the inspector finds, so the agent books your termite inspection, such as an $85 inspection, and notes where the caller saw damage or mud tubes. It only quotes prices you put on your list and never makes one up.
How much does an exterminator answering service cost?
Starter is $149 a month for 300 minutes of AI calls, a business number, website chat, Thumbtack and Google LSA leads, and the full CRM. Pro is $299 a month for 1,000 minutes, three numbers and ten team members. Business is $549 a month for 2,500 minutes when call volume is high. Start with a free 3-day trial that includes 25 minutes. No credit card required.
Can callers ask for a technician or the office?
Yes. If a caller asks for a person while your team is on duty, the agent transfers the call to the number you choose. After hours it takes a detailed message and sends you an alert. It can also answer in Spanish or any of the 15 languages you turn on.