How does a towing answering service from QuickVOC work?
You forward your towing number to QuickVOC for the hours you can't pick up, or use a new local number. The AI receptionist answers in your company name and gets where the vehicle is, the year, make, model and color, what happened and a callback number. Every call is saved with a recording and summary, and urgent ones reach you as an emergency Telegram alert as soon as the call ends.
What does the agent ask a driver stranded on the highway?
Location first. It asks where the vehicle is right now and takes the road, direction and nearest exit or cross street as the caller gives them. Then the year, make, model and color, what happened and where the car should go. Words like accident, stranded or blocking traffic flag the call as urgent and send you an emergency alert when it ends.
Can it work as a towing dispatch answering service?
It answers your dispatch line and gathers what your driver needs, but it does not send trucks or promise arrival times. You decide which truck goes. If your team is on duty and the caller asks for a person, it transfers the call. After hours it takes a detailed message and alerts you, so you can call back with a real time.
Will it quote a tow by the mile?
It quotes only what's on your price list, such as a $95 hookup plus $4 a mile, a $75 jump start or an $85 tire change when the caller has a usable spare. It does not guess total mileage. Long-distance moves you price by exact mileage are left to you, with the pickup, destination and vehicle already on the lead card.
How much does an AI receptionist for towing companies cost?
Starter is $149 a month for 300 minutes of AI calls, a business number, website chat, Thumbtack and Google LSA leads, and the full CRM. Pro is $299 a month for 1,000 minutes, three numbers and ten team members. Business is $549 a month for 2,500 minutes when call volume is high. Every plan starts with a 3-day free trial with 25 minutes, and you don't need a credit card.
Can a stranded caller reach a real person?
Yes. When your team is on duty and the caller asks for one, the agent transfers the call. After hours it takes the full details and alerts you when the call ends. It also recognizes repeat callers by their phone number, like a body shop that sends you work, and it can speak Spanish or any of the 15 languages you enable.