Industries / Towing

DISPATCH FASTER.
CAPTURE EVERY
ROADSIDE CALL.

AI answers every call in under 1 second, gets the location and job type, quotes flat rates, dispatches your nearest truck, and sends the caller an ETA — 24/7.

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Incoming Call
Marcus Webb
+1 (602) 448-9931
Response time: <1 sec
< 30 sec
average intake time — location, job type, and dispatch done
$0
revenue from calls that go to hold music or voicemail
3×
more calls during peak accident hours (rush hour, bad weather)
24/7
AI dispatches day and night — no after-hours answering service needed
Capture Leads

Answer every call, book every job— around the clock.

1:48 AMI-405 N · Wilshire · Engine failure — tow dispatchedRouted to Tech
5:22 AMFlat tire · Parking lot · Sunrise Ave — tire changeBooked
7:44 AMJump start · Dead battery · Office parkBooked
8:55 AMMulti-car accident · Highway 101 — heavy recoveryRouted to Tech
10:30 AMLockout · Parking garage · DowntownBooked
2:15 PMLong-distance tow · 140 miles to BakersfieldResolved
Book Jobs

Fill your calendar with the jobs you actually want.

Day 1SMS
Hi Marcus — thanks for choosing RoadAssist. Leave us a quick review?
Delivered
Day 3SMS
Protect yourself all year — our Roadside Membership is $89/yr. Reply JOIN.
No answer
Day 7CALL
Call — roadside membership offer + AAA comparison pitch
Scheduled
Day 14SMS
Fleet managers: lock in preferred pricing for your vehicles. Reply FLEET.
Scheduled
Operate Your Team

Make every CSR perform like your best one.

Coach

AI reviews every dispatch call, flags missed membership upsells, and tracks average dispatch-to-arrival time.

Weekly Board0% filled
Mon
Tue
Wed
Thu
Fri
Tows
Jump Starts
Lockouts
Long-haul
Booked
Urgent
Open
Dispatch reality

Every unanswered call goes to a competitor.

Driver on a job — phone rings for a highway tow. Caller hears voicemail and calls another tower.
AI answers instantly, gets the location, and pings the nearest free driver with full job details.
After-hours answering service costs $400/mo and still misses calls. Callers hang up during transfers.
AI handles every call 24/7 for a fraction of the cost — no transfers, no hold music, no missed jobs.
Fleet account calls get tangled in the same queue as one-off tows. Priority customers wait.
AI recognizes fleet accounts instantly, applies contract pricing, and routes to dedicated drivers.
Capabilities

Built for how towers win every call.

Location-first intake

Always asks for location before anything else — highway, cross-streets, mile markers, parking lot name all accepted.

Instant dispatch

Pings the nearest available driver with address, job type, and caller contact info — no manual relay.

Safety scripting

Advises callers to stay in the vehicle, turn on hazards, and move away from traffic when on a highway.

Job type classification

Distinguishes tows, jump starts, lockouts, flat tires, winch-outs, and heavy recoveries — routing each correctly.

Accurate ETA delivery

Sends the caller a text with driver name and live ETA the moment dispatch is confirmed.

Membership upsells

Offers roadside membership at the end of every job — turning one-time callers into recurring revenue.

Sample call

Tow dispatched in 60 seconds.

Location captured, driver notified, ETA sent — before the caller hangs up.

Caller
I'm broken down on the 405 northbound, just past Wilshire. Engine completely died.
AI
Got it. Are your hazards on? Stay in the car — it's safer than the shoulder.
Caller
Yes, hazards are on.
AI
Tow flat rate is $95 plus mileage. Do you have a preferred shop, or should we take it to the nearest certified garage?
Caller
Pep Boys on Sunset please.
AI
Dispatching now — about 25 minutes. You'll get a text with the driver's name and real-time ETA.
How it works

Go live in 3 steps.

1
Set up
Enter your rates, service area, and driver roster.
2
Connect
Link your dispatch line or get a new local number.
3
Launch
AI dispatches every call — day and night.
Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

The AI immediately advises the caller to stay in the vehicle with hazards on, and flags the job as high-priority — dispatching the nearest available truck immediately.

Yes. Fleet accounts are recognized by phone number or company name. The AI applies contract rates automatically and routes to dedicated fleet drivers.

The AI identifies heavy-duty calls and escalates to your specialized dispatcher with full job notes — ensuring the right equipment is sent.

The moment dispatch is confirmed, the AI sends the caller an SMS with the driver's name, photo (if configured), and live ETA.

Long-distance jobs are flagged separately. The AI captures drop-off address and preferred shop, quotes per-mile pricing, and routes to a driver with the right truck.

Stop losing tows to the competition.

Join towing companies capturing every call 24/7 — dispatch faster, earn more, sleep better.

Start free trial