QuickVOC vs Shopmonkeyfor shops that miss calls.

Shopmonkey is shop management for auto repair: digital inspections, parts, inventory, two-way texting and card payments, from $239 a month. QuickVOC is a CRM with an AI receptionist that answers every call, gets the year, make, model and insurance, and puts the job on a board from estimate to pickup, from $149 a month.

The short answer

Pick Shopmonkey if you need digital vehicle inspections, parts ordering, inventory and texting at the counter. Pick QuickVOCif your biggest leak is the phone: its AI receptionist answers every call 24/7 and is included from $149 a month, and every call becomes a lead with the estimate, the insurance claim, the invoice and the payment on it. We found no AI phone answering on Shopmonkey's pricing page.

Checked against Shopmonkey's public pages on

QuickVOC and Shopmonkey, side by side.

QuickVOC compared with Shopmonkey
What you getQuickVOCShopmonkey
Lowest monthly price$149 a month (Starter), 3 team members$239 a month (Basic, 3 users) or $215 billed yearly
AI answers calls 24/7Included in every plan: 300, 1,000 or 2,500 AI minutes a monthNot on its pricing page; built-in phone number and call forwarding
Every call on the leadRecording, transcript and AI summary saved on the leadNot listed on the pricing page
Estimates approved and signed onlineYes, every planE-signatures and digital authorizations on every plan
Insurance claims and supplementsYes, for body shopsNot listed on the pricing page
Digital vehicle inspectionsNo2 templates on Basic, unlimited from Clever
Parts, purchase orders, inventoryNo; job steps like Parts ordered onlyPurchase orders and inventory from the Clever plan
Two-way text messagesYes, 500 to 3,000 SMS a month by planUnlimited two-way text and email on every plan
Card paymentsComing soon. Customers pay by Zelle, Venmo, Cash App, PayPal, bank transfer or check and tap I've paidOnline and in-person payments, card readers
Lead channelsCalls, website chat, website forms, Thumbtack and Google Local ServicesNot listed on the pricing page
Team members3, 10 or 25 included3, 4 or 5 included; $20 per extra user

Which one fits your shop?

Pick QuickVOC if

  • You lose jobs because nobody picks up while you are in the bay
  • You want an AI that gets year, make, model, damage and insurance before you call back
  • You want one board from the first call to estimate, repair, pickup and payment
  • You do collision work with insurance claims and supplements
  • You want to start at $149 a month

Pick Shopmonkey if

  • You need digital vehicle inspections with photos for every car
  • You order parts and track inventory in the same system
  • You text customers updates all day
  • You take cards at the counter with a reader

Trying QuickVOC without a big switch.

  1. 1Start the free trial

    3 days with 25 AI minutes and no credit card. Keep Shopmonkey running as it is.

  2. 2Send it the calls you miss

    Forward unanswered calls to QuickVOC. The AI books drop-offs and estimates and fills in the vehicle.

  3. 3Work the leads

    Each call is a lead with the vehicle, the damage, the insurance and the next step set by the AI. Type the VIN and QuickVOC decodes the car.

  4. 4Move your data later

    Import from Shopmonkey is coming on the Business plan. Until then, customers are added as they call.

QuickVOC vs Shopmonkey: questions

Something else on your mind? Talk to us.

Is QuickVOC a Shopmonkey alternative?
For shops whose main problem is missed calls and following up on estimates, yes: QuickVOC answers every call with an AI receptionist and runs the pipeline, estimates, invoices and payment records. It does not have Shopmonkey's digital inspections, parts ordering or inventory.
Does Shopmonkey answer calls with AI?
We found no AI phone answering on Shopmonkey's pricing page (checked October 19, 2026). It lists a built-in phone number and call forwarding. QuickVOC's AI receptionist answers every call 24/7 and is included in every plan.
Is QuickVOC built for auto body shops?
Yes. Auto body is the first trade QuickVOC was built for: the vehicle and VIN on the lead, insurance claims and supplements, and job steps from estimate to in repair, ready for pickup and paid.
Can I import my Shopmonkey data?
Not yet. Import from Shopmonkey is coming on the Business plan. Until then, customers are added as they call or by hand.

Sources

Shopmonkey facts come from Shopmonkey's own pages, checked on October 19, 2026. Prices and plans change, so check them before you decide. Shopmonkey is a trademark of its owner; QuickVOC is not affiliated with it.

More comparisons