Here's the water heater.Add numbers when you grow
Pick a local number by area code in Settings → Phone numbers. Numbers in each plan: Starter 1, Pro 3, Business 10.
One numberfor calls and SMS.
A local number on day one. Calls ring your team in the browser, the AI answers when nobody can, and SMS with photos go out from the same number.
Included in every plan, from $149 a month. Compare plans
One call, start to finish
- 1It rings your teamIn the browser, for whoever is Available
- 2Nobody free? The AI answersSame number, same greeting
- 3The lead is on your boardWith the job and the visit
- 4Recorded and summed upTranscript and summary on the lead
- 5SMS from the same numberYour team sends it, photos too
Set it up your way
Keep your current number
Customers keep dialing the number they know. Turn on forwarding at your phone company: all calls, or only the ones you miss.
Choose who answers
Ring your team first, let the AI answer every call, or team only with voicemail. Add cell phones, the ring time and what happens after hours.
Transfer to a person
When a caller asks for someone, the AI transfers the call to your team. If nobody can take it, the AI takes a message for you.
What your team gets
See who is calling
A customer's name and open lead show up before you answer.
Call customers from the CRM
One click on the lead calls from your business number, in the browser.
Create a lead during the call
New caller? Make the lead while you talk, so nothing gets lost.
Every call recorded and summed up
The recording, the transcript and a short AI summary land on the lead.
SMS with photos, both ways
The leak is hereText from the lead or the Inbox. Customers send photos back to the same number.
SMS in every plan
We register your business for texting with you. Replies like STOP are handled for you.
Included in every plan, from $149 a month.
The free trial includes a local number. SMS start on a paid plan, once your business is registered for texting.
Questions about Phone & SMS
Something else on your mind? Talk to us.
Do I get a phone number?
Yes. Every company gets a local number when it signs up, in the free trial too. It rings your team in the browser, and the AI agent answers when nobody can.
Can I keep my current number?
Yes. Turn on forwarding at your phone company, for all calls or only the ones you miss, to your QuickVOC number. Your team and the AI answer them in QuickVOC.
Can I add more numbers?
Yes. In Settings → Phone numbers, search by area code and pick a local number. Numbers in each plan: Starter 1, Pro 3, Business 10.
Can the AI transfer a caller to a person?
Yes. When a caller asks for someone, the AI transfers the call to your team. If nobody can take it, the AI takes a message for you.
Do calls ring our phones or the browser?
The browser: everyone who is signed in and set to Available gets the call in QuickVOC, best with a headset. When nobody is available or nobody answers, the AI agent takes it.
Can we send SMS from the CRM?
Yes, from the lead, the Inbox, an estimate or an invoice, with photos. Before the first SMS your business is registered for texting with the carriers; we fill in the form with you and the fees are in your plan. SMS start on a paid plan.
How many SMS are included?
Starter 500, Pro 1,500 and Business 3,000 a month. An SMS with photos counts as 3, and failed ones don't count.
Are calls recorded?
Yes. Calls on your QuickVOC number are recorded, and the AI writes a summary and transcript on the lead.