What does a limo answering service do?
It answers your business line whenever you forward calls to it, including the early mornings and late nights when airport runs get booked. Like a limo booking agent on your team, it asks for pickup, drop-off, date, time, flight number, passengers and vehicle class, quotes from your rate card and books the ride when the client confirms. You get the recording, transcript and summary.
Can an AI receptionist for a limo company book airport runs at 4 AM?
Yes. The agent answers around the clock, even when your dispatcher is asleep. It books the pickup time the client confirms within the booking hours you set, writes the ride to Google Calendar and sends you a Telegram alert when the call ends, so your dispatcher sees it before assigning a driver.
Does it track flights or assign drivers?
No. It takes the flight number and writes it on the lead card so your team can check the arrival, and it leaves driver assignment to your dispatcher. What it does is get the complete itinerary on the first call, so nobody has to phone the client back for a missing terminal or passenger count.
What happens when a client is stranded at the airport?
Phrases like missed flight or stranded at the airport switch the call to an urgent path, and you can add your own. The agent takes the name, where they are and what went wrong, offers your soonest pickup or takes a detailed message, and sends you an urgent Telegram alert as soon as the call ends, so you can sort it out.
How much does a limo or car service answering service cost?
Starter is $149 a month for 300 minutes of AI calls, a business number, website chat, Thumbtack and Google LSA leads, and the full CRM. Pro is $299 a month for 1,000 minutes, three numbers and ten team members. Business is $549 a month for 2,500 minutes when call volume is high. Every plan starts with a 3-day free trial that includes 25 minutes, and no credit card is needed.
Can clients still reach a real dispatcher?
Yes. If a caller asks for a person while your team is on duty, the agent transfers the call. After hours it takes a detailed message and alerts you on Telegram. It also handles callers in Spanish or any of the 15 languages you turn on, which helps with travelers from out of the country.