ThumbtackLead source
New Thumbtack request comes in, your AI agent responds within seconds.
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Thumbtack leads,answered in seconds.
Your AI replies in Thumbtack messages, calls new leads back and books the job when the customer picks a time.
On Pro. Connects in one click.
Bayou Flow Plumbing
Messages on Thumbtack
Hi! No hot water since this morning. Can someone come tomorrow?
Hi Maria, sorry about that. For your gas tank heater we can come tomorrow at 9:00 AM or 1:00 PM. Which works?
1 PM please
You're booked for Thursday at 1:00 PM. What's the street address in Bellaire?
On your board
BookedAppointment set1
MAMaria Alvarez
Water heater repair. No hot water since this morning, gas tank in the garage.
(713) 555-0164 4418 Mulberry Ln, Bellaire, TX 77401
HCP Job Thumbtack· 2m ago$150
Connect in one click
Press Connect, sign in to Thumbtack and allow. Try it here, this is the card from your dashboard.
Integrations
Try it: press Connect.
- 1Press Connect
- 2Sign in to Thumbtack and allow
- 3Leads and messages flow in
- Only an owner or admin can connect. Disconnect any time, your leads stay.
Every request lands on your board
The job, the customer's answers to Thumbtack's questions, the area and your quote. Nothing to retype.
NewJust came in3
MAMaria Alvarez Today
Water heater repair. No hot water since this morning, gas tank in the garage.
(713) 555-0164 Bellaire, TX 77401
Thumbtack· just now$150
DPDev Patel
Kitchen sink drain backed up.
Website chat · 1h ago
RNRosa Nguyen
Water heater making noise, wants a quote.
Phone call · 2h ago
Thumbtack Request
Water Heater Repair or Maintenance
No hot water since this morning. Gas water heater in the garage.
Job Estimate
$150
Fixed
Lead Cost
$27.50
Paid to Thumbtack
Job Site
Bellaire, TX 77401
Job Details
- Type of water heater
- Tank (gas)
- What's the problem?
- No hot water
- Age of the unit
- 8 to 12 years
- When do you need this?
- As soon as possible
It replies inside Thumbtack
It already knows the request, offers times that are really open and books when the customer picks one. You can step in any time.
Bayou Flow Plumbing
Messages on Thumbtack
Hi! No hot water since this morning. Can someone come tomorrow?
Hi Maria, sorry about that. For your gas tank heater we can come tomorrow at 9:00 AM or 1:00 PM. Which works?
1 PM please
You're booked for Thursday at 1:00 PM. What's the street address in Bellaire?
4418 Mulberry Ln
Got it. See you Thursday at 1:00 PM.
Left a phone number? It calls.
The AI calls the new lead with the request in hand, so the customer doesn't repeat themselves.
Kevin Brooks
CallbackTue 7:48 PM
AI summary
Called back about his Thumbtack request: toilet running nonstop in the upstairs bathroom. Confirmed the address and booked a repair.
- Service
- Toilet repair
- Source
- Thumbtack
- Phone
- (281) 555-0139
- Address
- 2710 Oak Hollow Dr, Pearland
Booked: Wed 10:00 AM
Added to Housecall Pro Telegram alert sent to you Recording and transcript saved
- Request comes inWith a phone number from Thumbtack.
- The AI callsIt knows the job and the area before saying hello.
- Booked or on your boardBooked when the customer agrees to a time. Otherwise the lead waits for you.
- Quiet at nightA request during your quiet hours gets its call in the morning.
Opportunities stay yours
Thumbtack charges you to reply to an opportunity, so the AI never does. It lands on your board and you decide.
NewJust came in2
JRJanet R.
Water Heater Installation
Houston, TX 77025
Opportunity · Claim by Sep 27, 3:00 PM
Thumbtack· 5m ago$140
AI paused: respond manually in Thumbtack to avoid charges
LOLuis Ortega
Toilet shutoff valve leaking.
Thumbtack · 1h ago
- The AI stays silent on opportunities. No reply, no charge you didn't choose.
- The claim-by time is right on the card, so you know how long you have.
- If the customer writes, the message waits in your Inbox for you to answer.
Included in Pro
$260 a month with 3,000 minutes. Replies in Thumbtack messages don't use your minutes, AI callbacks do.
Thumbtack questions
Does the AI answer every Thumbtack lead?
It replies when a customer messages you and calls new leads that share a phone number. It never replies to opportunities, because Thumbtack charges you for that.
Will it offer times when I'm busy?
No. It offers times inside your business hours, and with Housecall Pro connected it skips times already booked there. It books only after the customer confirms a time.
Can I answer a customer myself?
Yes. Press Take over in the Inbox and type. Your reply goes to the customer in Thumbtack. Press Resume AI to hand the thread back.
Can the AI work only when my team is off?
Yes. You set the hours when the AI answers messages and when it calls. Outside them, new leads wait on your board for your team. Night leads get their call after your quiet hours end.
Which plan includes it?
Pro, $260 a month. AI callbacks use your plan's minutes. Replies in Thumbtack messages don't.