What does a painting contractor answering service do?
It answers the calls you miss while you paint. The QuickVOC agent picks up in your company name, asks whether the job is interior, exterior or cabinets, gets the address, callback number and what needs painting, and books a free estimate in your open times. Every call is recorded, transcribed and summarized, and the lead shows up on your board.
Does it handle interior and exterior estimates differently?
It asks what each job involves. For an interior that usually means rooms, ceilings and patching. For an exterior it means stories, siding, trim and peeling. Those notes go on the lead card with the address, so you know what to expect before you arrive. Either way, the free estimate is booked into your open times.
Will it help customers choose paint colors?
No, and that is on purpose. Color advice is your call, not the phone agent's. It notes whether the customer has colors picked and any brand they mention, and it can say which paint lines you use if that is in your business notes. The color conversation happens at your estimate.
Can it give a price for painting a room?
Only from the price list you give it. If you list a single interior room from $350, it can say that. Whole-house interiors, exteriors and cabinets depend on size and prep, so it books a free estimate instead of guessing. It never makes up a number to keep a caller on the line.
How much does an answering service for painters cost?
Starter is $149 a month for 300 minutes of AI calls, a business number, website chat, Thumbtack and Google LSA leads, and the full CRM. Pro is $299 a month for 1,000 minutes, three numbers and ten team members. Business is $549 a month for 2,500 minutes when call volume is high. You can try it free for 3 days with 25 minutes, no credit card.
Can a customer reach me or my estimator directly?
Yes. During the hours your team is on duty, a caller who asks for you or your estimator gets transferred. Outside your hours it takes a detailed message for your lead board. As an AI receptionist for painting companies, it also recognizes returning customers by their number and knows what their last call was about.